@import "https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@300;400;500;600;700;800&family=JetBrains+Mono:wght@400;500&display=swap";:root{--bg-dark:#080710;--bg-card:#ffffff08;--bg-card-hover:#ffffff0f;--border-color:#ffffff14;--border-color-hover:#ffffff26;--accent-primary:#8b5cf6;--accent-primary-glow:#8b5cf626;--accent-secondary:#06b6d4;--accent-secondary-glow:#06b6d426;--accent-success:#10b981;--accent-success-glow:#10b98126;--accent-warning:#f59e0b;--accent-danger:#ef4444;--text-primary:#f3f4f6;--text-secondary:#9ca3af;--text-muted:#6b7280;--font-sans:"Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-mono:"JetBrains Mono", monospace;--glass-blur:blur(25px);--glass-shadow:0 8px 32px 0 #0006;--transition-smooth:all .3s cubic-bezier(.4, 0, .2, 1);font-family:var(--font-sans);color:var(--text-primary);background-color:var(--bg-dark);box-sizing:border-box}*,:before,:after{box-sizing:inherit}body{background-color:var(--bg-dark);color:var(--text-primary);background-image:radial-gradient(circle at 10% 20%,#8b5cf614 0%,#0000 40%),radial-gradient(circle at 90% 80%,#06b6d414 0%,#0000 40%);background-attachment:fixed;min-height:100vh;margin:0;padding:0;overflow-x:hidden}#root{flex-direction:column;min-height:100vh;display:flex}h1,h2,h3,h4,h5,h6{letter-spacing:-.02em;color:#fff;margin:0;font-weight:700}p{color:var(--text-secondary);margin:0;line-height:1.6}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:#0003}::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#fff3}.container{width:100%;max-width:1200px;margin:0 auto;padding:0 24px}.glass-card{background:var(--bg-card);-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--border-color);box-shadow:var(--glass-shadow);transition:var(--transition-smooth);border-radius:16px}.glass-card:hover{border-color:var(--border-color-hover)}.btn{font-family:var(--font-sans);cursor:pointer;transition:var(--transition-smooth);border:1px solid #0000;border-radius:10px;justify-content:center;align-items:center;gap:8px;padding:12px 24px;font-size:.95rem;font-weight:600;text-decoration:none;display:inline-flex}.btn-primary{background:linear-gradient(135deg, var(--accent-primary) 0%, #7c3aed 100%);color:#fff;box-shadow:0 4px 14px #8b5cf64d}.btn-primary:hover{transform:translateY(-2px);box-shadow:0 6px 20px #8b5cf666}.btn-primary:disabled{opacity:.6;cursor:not-allowed;box-shadow:none;transform:none}.btn-secondary{border:1px solid var(--border-color);color:var(--text-primary);background:#ffffff0d}.btn-secondary:hover{border-color:var(--border-color-hover);background:#ffffff1a;transform:translateY(-2px)}.form-group{text-align:left;flex-direction:column;gap:8px;margin-bottom:20px;display:flex}.form-label{color:var(--text-secondary);font-size:.875rem;font-weight:600}.form-input{border:1px solid var(--border-color);color:#fff;font-family:var(--font-sans);transition:var(--transition-smooth);background:#0000004d;border-radius:10px;width:100%;padding:12px 16px;font-size:.95rem}.form-input:focus{border-color:var(--accent-primary);box-shadow:0 0 0 3px var(--accent-primary-glow);outline:none}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.animate-fade-in{animation:.4s cubic-bezier(.4,0,.2,1) forwards fadeIn}@keyframes spin{to{transform:rotate(360deg)}}.animate-spin{animation:1s linear infinite spin}.flex-center{justify-content:center;align-items:center;display:flex}.text-gradient{background:linear-gradient(135deg, #fff 0%, var(--text-secondary) 100%);-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text}.text-gradient-accent{background:linear-gradient(135deg, var(--accent-primary) 0%, var(--accent-secondary) 100%);-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text}.custom-dropdown{text-align:left;width:100%;position:relative}.dropdown-trigger{border:1px solid var(--border-color);color:#fff;width:100%;font-family:var(--font-sans);cursor:pointer;transition:var(--transition-smooth);background:#0000004d;border-radius:10px;justify-content:space-between;align-items:center;padding:12px 16px;font-size:.95rem;display:flex}.dropdown-trigger.disabled{opacity:.6;cursor:not-allowed;pointer-events:none}.dropdown-trigger:focus,.dropdown-trigger.open{border-color:var(--accent-primary);box-shadow:0 0 0 3px var(--accent-primary-glow);outline:none}.trigger-content{align-items:center;gap:10px;display:flex}.dropdown-arrow{color:var(--text-secondary);transition:transform .2s}.dropdown-arrow.open{color:#fff;transform:rotate(180deg)}.dropdown-menu{-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--border-color);z-index:1000;max-height:240px;box-shadow:var(--glass-shadow);background:#0f0f19f2;border-radius:12px;padding:6px;position:absolute;top:calc(100% + 6px);left:0;right:0;overflow-y:auto}.dropdown-item{width:100%;color:var(--text-secondary);font-family:var(--font-sans);cursor:pointer;transition:var(--transition-smooth);text-align:left;background:0 0;border:none;border-radius:8px;align-items:center;gap:10px;padding:10px 12px;font-size:.9rem;display:flex}.dropdown-item:hover{color:#fff;background:#ffffff0d}.dropdown-item.selected{background:var(--accent-primary-glow);color:#fff}.dropdown-item-flag{font-size:1.1rem}.check-icon{color:var(--accent-primary);margin-left:auto}.login-page-container{flex-direction:column;justify-content:center;align-items:center;width:100%;min-height:100vh;padding:24px;display:flex;position:relative;overflow:hidden}.bg-blob{filter:blur(80px);z-index:0;opacity:.15;pointer-events:none;border-radius:50%;position:absolute}.blob-1{background:var(--accent-primary);width:300px;height:300px;top:20%;left:15%}.blob-2{background:var(--accent-secondary);width:350px;height:350px;bottom:20%;right:15%}.login-header-actions{z-index:10;width:140px;position:absolute;top:24px;right:24px}.login-card-wrapper{z-index:1;width:100%;max-width:440px}.login-card{text-align:center;padding:40px}.login-logo-section{margin-bottom:32px}.logo-icon-wrapper{background:var(--accent-primary-glow);width:64px;height:64px;color:var(--accent-primary);border:1px solid #8b5cf633;border-radius:16px;justify-content:center;align-items:center;margin:0 auto 16px;display:flex}.login-logo-section h1{margin-bottom:8px;font-size:1.8rem}.login-logo-section p{color:var(--text-secondary);font-size:.95rem}.login-error-banner{color:var(--accent-danger);text-align:left;background:#ef44441a;border:1px solid #ef444433;border-radius:10px;align-items:center;gap:10px;margin-bottom:24px;padding:12px 16px;font-size:.9rem;display:flex}.input-icon-wrapper{width:100%;position:relative}.input-icon{color:var(--text-muted);transition:var(--transition-smooth);pointer-events:none;position:absolute;top:50%;left:14px;transform:translateY(-50%)}.form-input.with-icon{padding-left:44px}.form-input.with-icon-right{padding-right:44px}.input-icon-right{color:var(--text-muted);cursor:pointer;transition:var(--transition-smooth);background:0 0;border:none;justify-content:center;align-items:center;padding:0;display:flex;position:absolute;top:50%;right:14px;transform:translateY(-50%)}.input-icon-right:hover{color:var(--text-primary)}.input-icon-wrapper:focus-within .input-icon,.input-icon-wrapper:focus-within .input-icon-right{color:var(--accent-primary)}.login-submit-btn{width:100%;margin-top:12px}.login-footer-hint{border-top:1px solid var(--border-color);color:var(--text-muted);margin-top:24px;padding-top:20px;font-size:.85rem}.login-footer-hint code{color:var(--text-secondary);font-family:var(--font-mono);background:#ffffff0d;border-radius:4px;padding:2px 6px}@media (width<=480px){.login-card{padding:24px}.login-header-actions{top:16px;right:16px}}.confirm-overlay{-webkit-backdrop-filter:blur(6px);z-index:9999;background:#0009;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.confirm-modal{text-align:center;border-radius:20px;flex-direction:column;align-items:center;gap:16px;width:100%;max-width:420px;padding:40px 32px;display:flex}.confirm-icon-wrapper{color:#ef4444;background:#ef44441f;border:1px solid #ef444440;border-radius:50%;justify-content:center;align-items:center;width:64px;height:64px;display:flex}.confirm-title{color:var(--text-primary);font-size:1.3rem;font-weight:700}.confirm-message{color:var(--text-secondary);font-size:.95rem;line-height:1.6}.confirm-actions{gap:12px;width:100%;margin-top:8px;display:flex}.confirm-actions .btn{flex:1}.dashboard-container{background-color:var(--bg-dark);width:100%;min-height:100vh;display:flex}.dashboard-sidebar{z-index:10;border-left:none;border-radius:0 16px 16px 0;flex-direction:column;width:280px;padding:24px;display:flex;position:fixed;top:0;bottom:0;left:0}.sidebar-logo-section{border-bottom:1px solid var(--border-color);align-items:center;gap:12px;margin-bottom:24px;padding-bottom:24px;display:flex}.sidebar-logo-icon{color:var(--accent-primary)}.sidebar-logo-text{font-size:1.2rem;font-weight:700}.sidebar-nav{flex-direction:column;flex-grow:1;gap:8px;display:flex}.nav-item{color:var(--text-secondary);transition:var(--transition-smooth);border-radius:10px;align-items:center;gap:12px;padding:12px 16px;font-size:.95rem;font-weight:600;text-decoration:none;display:flex}.nav-item:hover{color:#fff;background:#ffffff08}.nav-item.active{color:var(--accent-primary);background:var(--accent-primary-glow);border:1px solid #8b5cf626}.sidebar-footer{border-top:1px solid var(--border-color);flex-direction:column;gap:16px;padding-top:24px;display:flex}.user-profile-widget{align-items:center;gap:12px;display:flex}.user-avatar{background:linear-gradient(135deg, var(--accent-primary) 0%, var(--accent-secondary) 100%);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:40px;height:40px;font-size:1.1rem;font-weight:700;display:flex;box-shadow:0 4px 10px #8b5cf633}.user-info{flex-direction:column;display:flex}.user-name{color:#fff;font-size:.95rem;font-weight:600}.user-role{color:var(--text-muted);font-size:.8rem}.logout-btn{width:100%}.dashboard-main-content{flex-direction:column;flex-grow:1;gap:24px;width:calc(100% - 280px);margin-left:280px;padding:40px;display:flex}.dashboard-header{z-index:1000;border-radius:12px;justify-content:space-between;align-items:center;padding:16px 24px;display:flex}.header-title-section h1{font-size:1.4rem}.header-actions{width:140px}.welcome-banner{border:1px solid var(--border-color);background:linear-gradient(135deg,#8b5cf60d 0%,#06b6d40d 100%);padding:32px}.welcome-banner h2{margin-bottom:8px;font-size:1.6rem}.welcome-banner p{color:var(--text-secondary);font-size:.95rem}.stats-grid{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:20px;display:grid}.stat-card{flex-direction:column;gap:12px;padding:24px;display:flex}.stat-card-header{justify-content:space-between;align-items:center;display:flex}.stat-label{color:var(--text-secondary);font-size:.9rem;font-weight:600}.stat-icon-wrapper{border-radius:8px;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.stat-value{color:#fff;letter-spacing:-.02em;font-size:2rem;font-weight:800}.activity-section{padding:24px}.section-header{border-bottom:1px solid var(--border-color);align-items:center;gap:10px;margin-bottom:20px;padding-bottom:12px;display:flex}.section-icon{color:var(--accent-primary)}.section-header h3{font-size:1.1rem}.activity-list{flex-direction:column;gap:16px;display:flex}.activity-item{align-items:flex-start;gap:16px;display:flex}.activity-icon-wrapper{border:1px solid var(--border-color);width:28px;height:28px;color:var(--text-muted);background:#ffffff08;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;margin-top:2px;display:flex}.activity-details{flex-direction:column;gap:4px;display:flex}.activity-action{color:var(--text-primary);font-size:.95rem}.activity-time{color:var(--text-muted);font-size:.8rem}.no-activity{color:var(--text-muted);text-align:center;padding:20px 0;font-size:.9rem}@media (width<=992px){.dashboard-container{flex-direction:column}.dashboard-sidebar{border-bottom:1px solid var(--border-color);border-radius:0 0 16px 16px;width:100%;padding:16px 24px;position:relative}.sidebar-logo-section{margin-bottom:12px;padding-bottom:12px}.sidebar-nav{flex-direction:row;gap:12px;margin-bottom:16px}.sidebar-footer{flex-direction:row;justify-content:space-between;align-items:center;padding-top:12px}.logout-btn{width:auto}.dashboard-main-content{width:100%;margin-left:0;padding:24px}}@media (width<=576px){.sidebar-footer{flex-direction:column;align-items:stretch}.dashboard-header{flex-direction:column;align-items:flex-start;gap:16px}.header-actions{width:100%}}.nav-item-btn{color:var(--text-secondary);cursor:pointer;text-align:left;width:100%;transition:var(--transition-smooth);background:0 0;border:none;border-radius:10px;align-items:center;gap:12px;padding:12px 16px;font-size:.95rem;font-weight:600;text-decoration:none;display:flex}.nav-item-btn:hover{color:#fff;background:#ffffff08}.nav-item-btn.active{color:var(--accent-primary);background:var(--accent-primary-glow);border:1px solid #8b5cf626}.support-section{padding:24px}.support-header{justify-content:space-between;align-items:center;display:flex}.support-header .header-left{align-items:center;gap:10px;display:flex}.support-loading{color:var(--text-secondary);flex-direction:column;justify-content:center;align-items:center;gap:12px;padding:60px 0;display:flex}.support-table-wrapper{border:1px solid var(--border-color);border-radius:8px;width:100%;margin-top:16px;overflow-x:auto}.support-table{border-collapse:collapse;text-align:left;width:100%;font-size:.95rem}.support-table th,.support-table td{border-bottom:1px solid var(--border-color);padding:16px}.support-table th{color:var(--text-secondary);background:#ffffff05;font-weight:600}.support-table tr:last-child td{border-bottom:none}.support-table tr:hover td{background:#ffffff03}.text-link{color:var(--accent-primary);transition:var(--transition-smooth);text-decoration:none}.text-link:hover{color:var(--accent-secondary);text-decoration:underline}.btn-sm{padding:6px 12px;font-size:.85rem}.btn-action{align-items:center;gap:6px;display:inline-flex}.modal-overlay{-webkit-backdrop-filter:blur(6px);z-index:9999;background:#0009;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.support-details-modal{border-radius:16px;flex-direction:column;gap:24px;width:100%;max-width:540px;padding:32px;display:flex}.modal-header{border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;padding-bottom:16px;display:flex}.modal-title-group{color:var(--accent-primary);align-items:center;gap:10px;display:flex}.modal-title-icon{color:var(--accent-primary)}.modal-header h4{color:#fff;margin:0;font-size:1.2rem;font-weight:700}.btn-close{color:var(--text-secondary);cursor:pointer;transition:var(--transition-smooth);background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;padding:4px;display:flex}.btn-close:hover{color:#fff;background:#ffffff0d}.modal-body{flex-direction:column;gap:16px;display:flex}.detail-row{align-items:flex-start;gap:12px;display:flex}.detail-icon{color:var(--text-muted);margin-top:4px}.detail-content{flex-direction:column;gap:4px;display:flex}.detail-label{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);font-size:.8rem;font-weight:600}.detail-value{color:#fff;font-size:.95rem}.subject-row{border-top:1px solid var(--border-color);padding-top:12px}.subject-value{font-weight:600}.message-box{border:1px solid var(--border-color);background:#0003;border-radius:8px;flex-direction:column;gap:8px;margin-top:8px;padding:16px;display:flex}.message-content{color:var(--text-secondary);white-space:pre-wrap;margin:0;font-size:.95rem;line-height:1.6}.modal-footer{border-top:1px solid var(--border-color);justify-content:flex-end;padding-top:16px;display:flex}.support-filters-bar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-top:20px;margin-bottom:20px;display:flex}.search-input-wrapper{flex:1;min-width:280px;position:relative}.search-input-wrapper .search-icon{color:var(--text-secondary);pointer-events:none;z-index:1;position:absolute;top:50%;left:14px;transform:translateY(-50%)}.filter-input.search-input{padding-left:40px}.filter-input{border:1px solid var(--border-color);color:#fff;width:100%;font-family:var(--font-sans);transition:var(--transition-smooth);background:#0003;border-radius:8px;padding:10px 16px;font-size:.9rem}.filter-input:focus{border-color:var(--accent-primary);box-shadow:0 0 0 2px var(--accent-primary-glow);outline:none}.filters-group{align-items:center;gap:12px;display:flex}.filter-dropdown-wrapper{min-width:160px}.filter-dropdown-wrapper .dropdown-trigger{background:#0003;border-radius:8px;padding:10px 16px;font-size:.9rem}.status-dropdown-cell{width:120px}.status-dropdown-cell .dropdown-trigger{cursor:pointer;transition:var(--transition-smooth);border:1px solid #0000;border-radius:20px;outline:none;padding:6px 12px;font-size:.85rem;font-weight:600}.status-dropdown-cell.status-new .dropdown-trigger{background:var(--accent-secondary-glow);color:var(--accent-secondary);border-color:#06b6d433}.status-dropdown-cell.status-new .dropdown-trigger:hover{background:#06b6d440}.status-dropdown-cell.status-closed .dropdown-trigger{color:var(--text-secondary);border-color:var(--border-color);background:#ffffff0d}.status-dropdown-cell.status-closed .dropdown-trigger:hover{background:#ffffff14}.support-table-wrapper{overflow:visible}.support-table td{position:relative}@media (width<=768px){.support-filters-bar,.filters-group{flex-direction:column;align-items:stretch}.filter-dropdown-wrapper{width:100%}}.skeleton-shimmer{position:relative;overflow:hidden;background:#ffffff08!important;border:1px solid #ffffff0d!important}.skeleton-shimmer:after{content:"";background:linear-gradient(90deg,#fff0 0%,#ffffff0d 20%,#ffffff1a 60%,#fff0 100%);animation:1.6s infinite shimmer;position:absolute;inset:0;transform:translate(-100%)}@keyframes shimmer{to{transform:translate(100%)}}.skeleton-title{background:#ffffff0d;border-radius:6px;width:200px;height:24px;margin-bottom:12px}.skeleton-subtitle{background:#ffffff0d;border-radius:4px;width:350px;height:16px}.skeleton-label{background:#ffffff0d;border-radius:4px;width:100px;height:16px}.skeleton-icon{background:#ffffff0d;border-radius:8px;width:36px;height:36px}.skeleton-value{background:#ffffff0d;border-radius:6px;width:80px;height:36px;margin-top:16px}.skeleton-title-small{background:#ffffff0d;border-radius:4px;width:140px;height:18px}.skeleton-activity-icon{background:#ffffff0d;border-radius:50%;width:28px;height:28px}.skeleton-text-long{background:#ffffff0d;border-radius:4px;width:280px;height:16px;margin-bottom:6px}.skeleton-text-short{background:#ffffff0d;border-radius:4px;width:150px;height:12px}